Dear HarmonySite administrator,
[Australian customers: You can disregard this email entirely.]
As you know, you can currently pay any HarmonySite invoice via credit card or PayPal. Those platforms charge not-insignificant fees, and so we've been looking around for an alternative way for you to pay our invoices that doesn't cost us all those fees. Our search was successful: we've just now opened new bank accounts in the following countries/regions...
- USA
- United Kingdom
- European Union
- New Zealand
(Sorry Canada, we want to open a bank account with you, but your banking practices are not yet open enough.)
And of course, we already have a bank account here in Australia. Many of our Australian customers already pay into this account.
So now, when you receive an invoice from us, and you're from one of those countries/regions, there will be a NEW payment method available: Bank-to-bank transfer. The bank account details will be on the invoice.
Of course, you can still pay us via the existing methods - credit card or PayPal - but we're kinda hoping you'll start using the bank-transfer option, and save us some $$$. It's totally your choice, of course.
Notes
- HarmonySite is not actually a company - it's a product. The company is "Virtual Creations Pty Ltd", so the name of the bank account on your invoices will always be "Virtual Creations Pty Ltd".
- If the amount of the invoice is LARGE (larger than 95% of HarmonySite invoices), and you choose to pay the invoice via credit card or PayPal (and not via the new bank account), then the transaction fees become too large for us to ignore. In that case, the fees will be added to the invoice total. If you use the new bank account method to pay the invoice, the fees will NOT be charged. This will be clearly described on the invoice, so you will be fully informed about which payment method to choose. As mentioned above, this will not affect 95% of the invoices we send.
Please notify your group's treasurer.
If you're interested, we were able to set up all those new bank accounts with a few mouse-clicks, and we can now transfer money with almost no fees between countries. It's all made possible by an amazing service called TransferWise. Highly recommended!
In harmony,
Mark Virtue
HarmonySite
Australia
+61 2 8005 4277 (Australian number)
In North America, call: 1-415-651-7009 (San Francisco number)
Skype name: mvirtue
